Refund policy
A. Cancellation Policy
Introduction
Consumers have a right of withdrawal under the following conditions, where a consumer is any natural person who enters into a legal transaction for purposes that are predominantly not attributable to their commercial or self-employed professional activity:
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform us (Stig Brüggemann, Bödekerstraße 77a, 30161 Hannover, Germany, Tel.: +49 157 58768225, Email: info@angelgym.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached sample withdrawal form for this purpose, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we are obliged to refund all payments we have received from you, including delivery costs (except for any additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received notification of your withdrawal from this contract.
We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund. We may withhold the refund until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days expires.
You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods if this loss of value is due to handling that was not necessary to inspect the nature, characteristics, and functioning of the goods.
General Notes
- Please avoid damaging or contaminating the goods. If possible, return the goods in their original packaging with all accessories and packaging components. Use protective outer packaging if necessary. If you no longer have the original packaging, please ensure suitable packaging to provide adequate protection against transport damage.
- Please do not send the goods back to us freight collect.
- Please note that the above points 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
B. Withdrawal Form
If you wish to withdraw from the contract, please complete and return this form.
To:
Stig Brüggemann
Bödekerstraße 77a
30161 Hannover
Germany
Email: info@angelgym.de
I/We () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/provision of the following service ():
Ordered on () ____________ / received on () __________________
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if notified on paper)
Date
(*) Delete as appropriate.
