Privacy policy

1) Introduction and Contact Details of the Controller

1.1 We are delighted that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data is any data that can be used to identify you personally.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Angelgym GmbH, Bödekerstraße 77, 30161 Hannover, Germany, Tel.: +49 162 8643081, E-Mail: support@angelgym.de. The controller responsible for processing personal data is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

2) Data Collection When You Visit Our Website

2.1 When you use our website for information purposes only, i.e., if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to the server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

Our website visited
Date and time of access
Amount of data sent in bytes
Source/referrer from which you reached the page
Browser used
Operating system used
IP address used (if applicable: in anonymized form)

Processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used in any other way. However, we reserve the right to check the server log files retrospectively should there be specific indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser's address bar.

3) Hosting & Content Delivery Network

Shopify

To host our website and display the page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify")

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

All data collected on our website is processed on the provider's servers. We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

For data transfers to Canada, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

4) Cookies

To make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e., small text files that are stored on your device. Some of these cookies are automatically deleted after you close your browser (so-called "session cookies"), while others remain on your device for longer and allow page settings to be saved (so-called "persistent cookies"). In the latter case, you can find the storage period in the overview of your web browser's cookie settings.

If personal data is also processed by individual cookies we use, processing is carried out in accordance with Art. 6(1)(b) GDPR either for the performance of the contract, in accordance with Art. 6(1)(a) GDPR if consent has been given, or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the website visit.

You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them, or exclude the acceptance of cookies in certain cases or in general.

Please note that if cookies are not accepted, the functionality of our website may be limited.

5) Contacting Us

5.1 Reviews.io

For review reminders, we use the services of the following provider: REVIEWS.io 2020 GmbH, Skalitzer Str. 104, 10997 Berlin, Germany

Solely on the basis of your express consent in accordance with Art. 6(1)(a) GDPR, we transmit your email address and, if applicable, other customer data to the provider so that it can contact you by email with a review reminder.

You can revoke your consent at any time with effect for the future by notifying us or the provider.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

5.2 Trustpilot

For review reminders, we use the services of the following provider: Trustpilot A/S, Pilestræde 58, 1112 Copenhagen, Denmark

You can revoke your consent at any time with effect for the future by notifying us or the provider.

We have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

5.3 WhatsApp Business

You have the option of contacting us via the messaging service WhatsApp of WhatsApp Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. For this purpose, we use the so-called "Business version" of WhatsApp.

If you contact us via WhatsApp in connection with a specific transaction (for example, an order you have placed), we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name in accordance with Art. 6(1)(b) GDPR to process and respond to your request. On the basis of the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address or email address) in order to be able to assign your request to a specific transaction.

If you use our WhatsApp contact for general inquiries (for example, about our range of services, availability or our website), we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in providing the requested information efficiently and promptly.

Your data is only ever used to respond to your request via WhatsApp. It is not passed on to third parties.

Please note that WhatsApp Business gains access to the address book of the mobile device we use for this purpose and automatically transfers phone numbers stored in the address book to a server of the parent company Meta Platforms Inc. in the USA. To operate our WhatsApp Business account, we use a mobile device whose address book only stores the WhatsApp contact details of users who have also contacted us via WhatsApp.

This ensures that every person whose WhatsApp contact details are stored in our address book has already consented, in accordance with Art. 6(1)(a) GDPR, to the transfer of their WhatsApp phone number from the address books of their chat contacts by accepting the WhatsApp Terms of Service when first using the app on their device. A transfer of data of users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.

For the purpose and scope of data collection and the further processing and use of data by WhatsApp, as well as your related rights and setting options for protecting your privacy, please refer to WhatsApp's privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy

We have concluded a data processing agreement with the provider that protects our website visitors' data and prohibits disclosure to third parties.

In the course of the above processing, data may be transferred to servers of Meta Platforms Inc. in the USA.

For data transfers to the USA, the provider has joined the EU-U.S. Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision of the European Commission.

5.4 When you contact us (e.g., via the contact form or by email), personal data is processed solely for the purpose of handling and responding to your request and only to the extent necessary for this.

The legal basis for processing this data is our legitimate interest in responding to your request in accordance with Art. 6(1)(f) GDPR. If your inquiry is aimed at concluding a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter in question has been conclusively resolved and provided that no statutory retention obligations prevent this.

6) Data Processing When Opening a Customer Account

In accordance with Art. 6(1)(b) GDPR, personal data will continue to be collected and processed to the extent necessary in each case if you provide it to us when opening a customer account. You can find out which data is required to open an account from the input mask of the corresponding form on our website.

You can delete your customer account at any time by sending a message to the controller's address given above. After your customer account has been deleted, your data will be deleted, provided that all contracts concluded via it have been fully processed, no statutory retention periods prevent this and we have no continuing legitimate interest in further storage.

7) Use of Customer Data for Direct Marketing

7.1 Subscribing to our email newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing further data is voluntary and is used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive newsletters once you have expressly confirmed your consent to receive the newsletter by clicking on a verification link sent to the email address provided.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR. In doing so, we store your IP address registered by your internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data we collect when you subscribe to the newsletter is used strictly for its intended purpose.

You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the controller named at the beginning. After you unsubscribe, your email address will be deleted from our newsletter mailing list without undue delay, unless you have expressly consented to further use of your data or we reserve the right to further use your email address for advertising purposes beyond this, which is permitted by law and about which we inform you in this statement.

After unsubscribing from the newsletter, your email address may be stored in a so-called blocklist and compared against recipient lists of future newsletters in order to technically prevent newsletters requiring consent from being sent to you again. This processing is based on our legitimate interest in avoiding unwanted advertising mailings in accordance with Art. 6(1)(f) GDPR.

7.2 Sending the email newsletter to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers by email for goods or services from our range that are similar to those already purchased. Pursuant to Section 7(3) of the German Act Against Unfair Competition (UWG), we do not need to obtain separate consent from you for this. In this respect, data processing is carried out solely on the basis of our legitimate interest in personalized direct marketing in accordance with Art. 6(1)(f) GDPR. If you initially objected to the use of your email address for this purpose, we will not send you any emails.

You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by notifying the controller named at the beginning. You will only incur transmission costs according to the basic rates for this. Once your objection has been received, the use of your email address for advertising purposes will cease without undue delay.

7.3 Klaviyo

Our email newsletters and other promotional email communications are sent via this provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA

On the basis of our legitimate interest in effective and user-friendly email marketing, we pass on the data you provided when subscribing to this provider in accordance with Art. 6(1)(f) GDPR so that it can send the emails on our behalf.

Subject to your express consent in accordance with Art. 6(1)(a) GDPR, the provider also carries out a statistical performance analysis of email campaigns using web beacons or tracking pixels in the emails sent, which can measure open rates and specific interactions with the content of the newsletter. Device information (e.g., time of access, IP address, browser type and operating system) is also collected and analyzed, but not combined with other data sets.

You can revoke your consent to email tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider that protects our website visitors' data and prohibits disclosure to third parties.

7.4 Shopify Email

Our email newsletters are sent via this provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

On the basis of our legitimate interest in effective and user-friendly newsletter marketing, we pass on the data you provided when subscribing to the newsletter to this provider in accordance with Art. 6(1)(f) GDPR so that it can send the newsletter on our behalf.

Subject to your express consent in accordance with Art. 6(1)(a) GDPR, the provider also carries out a statistical performance analysis of newsletter campaigns using web beacons or tracking pixels in the emails sent, which can measure open rates and specific interactions with the content of the newsletter. Device information (e.g., time of access, IP address, browser type and operating system) is also collected and analyzed, but not combined with other data sets.
You can revoke your consent to newsletter tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider that protects our website visitors' data and prohibits disclosure to third parties.

For data transfers to Canada, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

7.5 SMS marketing

On our website, you have the option of signing up to receive SMS notifications about current offers, promotions and information about orders you have placed.

The mandatory information for sending SMS notifications is your mobile phone number. Providing further data is voluntary and is used to address you personally.

For sending SMS messages, the so-called double opt-in procedure is used, which ensures that promotional SMS messages are only sent to you once you have expressly confirmed your consent to receive SMS messages by clicking on a verification link sent to the mobile phone number provided.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR. When you sign up for SMS messages, the date and time of registration are also stored in order to be able to trace any possible misuse of your mobile phone number at a later date. The data collected during registration is used exclusively for the purpose of advertising communication via SMS messages.

You can unsubscribe from SMS messages at any time by sending a corresponding message to the controller named at the beginning, thereby revoking your consent with effect for the future. After you unsubscribe, your mobile phone number will be deleted from the mailing list without undue delay, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this, which is permitted by law and about which we inform you in this statement.

7.6 Sending SMS via Klaviyo

Our SMS notifications are sent via the following provider: Klaviyo, Inc., 125 Summer St., Ste 600, Boston, MA 02110, USA

On the basis of our legitimate interest in an effective, secure and user-friendly marketing system, we pass on the data you provided when signing up for SMS notifications to this provider in accordance with Art. 6(1)(f) GDPR so that it can send the SMS messages on our behalf.

We have concluded a data processing agreement with the provider that protects our website visitors' data and prohibits disclosure to third parties.

7.7 Back-in-stock notifications by email

For items that are temporarily unavailable, you can sign up to receive back-in-stock notifications by email. We will then send you a one-time email notifying you of the availability of the item you selected. The only mandatory information for sending this notification is your email address. Providing further data is voluntary and may be used to address you personally. For sending these emails, we use the so-called double opt-in procedure, which ensures that you only receive a notification once you have expressly confirmed your consent by clicking on a verification link sent to the email address provided.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR. In doing so, we store your IP address registered by your internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data we collect when you sign up for our back-in-stock email notification service is used strictly for its intended purpose.

You can unsubscribe from back-in-stock notifications at any time by sending a corresponding message to the controller named at the beginning. After you unsubscribe, your email address will be deleted from the mailing list set up for this purpose without undue delay, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this, which is permitted by law and about which we inform you in this statement.

7.8 Cart reminders by email

If you abandon your purchase with us before completing the order, you have the option of receiving a one-time email reminder about the contents of your virtual shopping cart.

The only mandatory information for sending this reminder is your email address. Providing further data is voluntary and may be used to address you personally. For sending these emails, we use the so-called double opt-in procedure, which ensures that you only receive a notification once you have expressly confirmed your consent by clicking on a verification link sent to the email address provided.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6(1)(a) GDPR for sending a cart reminder. In doing so, we store your IP address registered by your internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data we collect when you sign up for our email notification service is used strictly for its intended purpose.

You can unsubscribe from cart reminders at any time by sending a corresponding message to the controller named at the beginning. After you unsubscribe, your email address will be deleted from the mailing list set up for this purpose without undue delay, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond this, which is permitted by law and about which we inform you in this statement.

8) Data Processing for Order Processing

8.1 Insofar as necessary for processing the contract for delivery and payment purposes, the personal data we collect is passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6(1)(b) GDPR.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact details you provided when ordering in order to inform you personally within the scope of our statutory information obligations in accordance with Art. 6(1)(c) GDPR. Your contact details are used strictly for the purpose of notifications about updates owed by us and are only processed by us for this purpose to the extent necessary for the respective information.

8.2 To fulfill our contractual obligations, we may use drop shipping by suppliers. For this purpose, we pass on your name and delivery address to a supplier selected by us solely for the purpose of delivering the goods in accordance with Art. 6(1)(b) GDPR.
If the delivery of goods that cannot be shipped as parcels (freight goods, bulky goods, etc.) is owed, we also pass on your phone number to the said supplier in accordance with Art. 6(1)(b) GDPR if a delivery date needs to be arranged by phone in advance.

8.3 Disclosure of personal data to shipping service providers

- Deutsche Post

We use the following provider as our transport service provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany

We pass on your email address and/or phone number to the provider in accordance with Art. 6(1)(a) GDPR before delivery of the goods for the purpose of arranging a delivery date or announcing the delivery, provided you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6(1)(b) GDPR, we only pass on the name of the recipient and the delivery address to the provider. Data is only passed on to the extent necessary for the delivery of the goods. In this case, it is not possible to arrange the delivery date with the provider in advance or to announce the delivery.

Consent can be revoked at any time with effect for the future by notifying the controller named above or the provider.
- DHL

We use the following provider as our transport service provider: DHL Paket GmbH, Charles-de-Gaulle-Str. 20, 53113 Bonn, Germany

Consent can be revoked at any time with effect for the future by notifying the controller named above or the provider.
- DPD Austria

We use the following provider as our transport service provider: DPD Direct Parcel Distribution Austria GmbH, Arbeitergasse 46, Leopoldsdorf 2333, Austria

Consent can be revoked at any time with effect for the future by notifying the controller named above or the provider.
- Austrian Post

We use the following provider as our transport service provider: Österreichische Post Aktiengesellschaft, Rochusplatz 1, 1030 Vienna, Austria

Consent can be revoked at any time with effect for the future by notifying the controller named above or the provider.

8.4 Use of payment service providers

- PayPal

One or more online payment methods of the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

If you select a payment method from the provider for which you pay in advance, the payment data you provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order are passed on to the provider in accordance with Art. 6(1)(b) GDPR. In this case, your data is passed on solely for the purpose of processing the payment with the provider and only to the extent necessary for this.

If you select a payment method for which we provide advance performance, you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, ZIP code, city, date of birth, email address, phone number and, if applicable, data on an alternative means of payment).

In order to safeguard our legitimate interest in determining your creditworthiness in such cases, we forward this data to the provider for the purpose of a credit check in accordance with Art. 6(1)(f) GDPR. On the basis of the personal data you have provided and other data (such as shopping cart, invoice amount, order history, payment history), the provider checks whether the payment option you selected can be granted with regard to payment and/or default risks.

The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values.

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for processing the payment in accordance with the contract.
- PayPal Checkout

This website uses PayPal Checkout, an online payment system from PayPal that consists of PayPal's own payment methods and local payment methods from third-party providers.

When you pay via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – "Pay Later" via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of payment processing. This data is passed on in accordance with Art. 6(1)(b) GDPR and only to the extent necessary for processing the payment.

For the payment methods credit card via PayPal, direct debit via PayPal or – if offered – "Pay Later" via PayPal, PayPal reserves the right to carry out a credit check. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6(1)(f) GDPR on the basis of PayPal's legitimate interest in determining your creditworthiness. PayPal uses the result of the credit check with regard to the statistical probability of payment default for the purpose of deciding whether to provide the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things but not exclusively, is included in the calculation of the score values. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for processing the payment in accordance with the contract.

If the PayPal payment method "Pay upon Invoice" is available and selected, your payment data is first transmitted to PayPal to prepare the payment, after which PayPal forwards it to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin ("Ratepay") to process the payment. The legal basis in each case is Art. 6(1)(b) GDPR. In this case, Ratepay carries out an identity and credit check in its own name to determine creditworthiness in accordance with the principle already described above and passes on your payment data to credit agencies on the basis of its legitimate interest in determining creditworthiness in accordance with Art. 6(1)(f) GDPR. A list of the credit agencies Ratepay may use can be found here: https://www.ratepay.com/legal-payment-creditagencies/

When you use the payment method of a local third-party provider, your payment data is first passed on to PayPal to prepare the payment in accordance with Art. 6(1)(b) GDPR. Depending on your choice of an available local payment method, PayPal then transmits your payment data to the corresponding provider to process the payment in accordance with Art. 6(1)(b) GDPR:

- Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
- iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands)
- bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium)
- blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland)
- eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2
1200 Vienna, Austria)
- MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France)
- Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)

For further information on data protection, please refer to PayPal's privacy statement: https://www.paypal.com/de/legalhub/paypal/privacy-full
- Shopify Payments

One or more online payment methods of the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

If you select a payment method from the provider for which you pay in advance (such as credit card payment), the payment data you provided during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order are passed on to the provider in accordance with Art. 6(1)(b) GDPR. In this case, your data is passed on solely for the purpose of processing the payment with the provider and only to the extent necessary for this.

9) Online Marketing

Our own affiliate program

In connection with the product presentations on our website, we operate our own affiliate program, within the framework of which we provide interested third-party website operators with partner links to place on their websites that lead to our offers. Cookies are used for the affiliate program, which are generally set on the partner site after clicking on a corresponding partner link and for which we are therefore not responsible under data protection law. Cookies are small text files that are stored on your device in order to trace the origin of transactions (e.g., "sales leads") generated via such links. Among other things, we can recognize that you clicked on the partner link and were redirected to our website. This information is required to process payments between us and the affiliate partners. If the information also contains personal data, the processing described is based on our legitimate financial interest in processing commission payments in accordance with Art. 6(1)(f) GDPR.

If you would like to block the analysis of user behavior via cookies, you can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them, or exclude the acceptance of cookies in certain cases or in general.

10) Web Analytics Services

Google Analytics 4

This website uses Google Analytics 4, a web analytics service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

By default, when you visit the website, Google Analytics 4 sets cookies, which are stored on your device as small text modules and collect certain information. This information also includes your IP address, which, however, is shortened by Google by the last digits in order to rule out direct personal identification.

The information is transferred to Google servers and processed further there. Transfers to Google LLC, based in the USA, are also possible.

Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activity for us and to provide further services related to website and internet use. The shortened IP address transmitted by your browser as part of Google Analytics is not combined with other Google data. The data collected through the use of Google Analytics 4 is stored for a period of two months and then deleted.

All of the processing described above, in particular the setting of cookies on the device used, only takes place if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR.
Without your consent, Google Analytics 4 will not be used during your visit to the website. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service via the "cookie consent tool" provided on the website.

We have concluded a data processing agreement with Google that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

Further legal information on Google Analytics 4 can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographics
If the special "demographics" function is activated within Google Analytics 4, it can be used to compile statistics that provide information about the age, gender and interests of website visitors. This is done by analyzing advertising and information from third-party providers. This makes it possible to identify target groups for marketing activities. However, the data collected cannot be attributed to any specific person and is deleted after being stored for a period of two months.

Google Signals
As an extension to Google Analytics 4, Google Signals can be used on this website to generate cross-device reports. If you have activated personalized ads and linked your devices to your Google account, Google can, subject to your consent to the use of Google Analytics in accordance with Art. 6(1)(a) GDPR, analyze your usage behavior across devices and create database models, including on cross-device conversions. We do not receive any personal data from Google, only statistics. If you want to stop cross-device analysis, you can deactivate the "Personalized advertising" function in your Google account settings. To do so, follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de
Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google Analytics 4, the "UserIDs" function can be used on this website. If you have consented to the use of Google Analytics 4 in accordance with Art. 6(1)(a) GDPR, have set up an account on this website and log in to this account on different devices, your activities, including conversions, can be analyzed across devices.

11) Retargeting/Remarketing and Conversion Tracking

11.1 Meta Pixel with advanced matching

Within our online offering, we use the "Meta Pixel" service of the following provider in advanced matching mode: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland ("Meta")

If a user clicks on an advertisement placed by us on Facebook or Instagram, the URL of our linked page is extended by a parameter using "Meta Pixel". This URL parameter is then entered into the user's browser after the redirect via a cookie set by our linked page itself.

On the one hand, this enables Meta to determine the visitors to our online offering as a target group for the display of advertisements (so-called "ads"). Accordingly, we use the service to display the Facebook and/or Instagram ads placed by us only to users who have shown an interest in our online offering or who have certain characteristics (e.g., interests in certain topics or products determined on the basis of the websites visited), which we transmit to Meta (so-called "Custom Audiences").

On the other hand, the "Meta Pixel" can be used to track whether users were redirected to our website after clicking on an advertisement and which actions they take there (so-called "conversion tracking").

In addition to the "Meta Pixel", which transmits data to Meta via your browser, the "Meta Conversions API" may be used. If it is used, information about certain actions on our website (so-called "events", e.g., page views, adding products to the cart, initiating checkout or completing an order) is transmitted via an interface not via your browser, but directly from our server to Meta's servers. This serves to make the measurement of the success of our advertisements more reliable, for example if browser-side transmission does not take place or is incomplete due to technical restrictions. In particular, the following data may be transmitted to Meta as part of the "Meta Conversions API": type and time of the event, URL accessed, information on ordered products and their value, your IP address, information on your browser and device (user agent) and the identifiers stored in the Meta cookies.

In order to better identify users whose data we have received in the context of business or business-like relationships as part of the statistical evaluation, we use the advanced matching function as part of conversion tracking. For this purpose, we also transmit customer data (above all email addresses and phone numbers, but also names and addresses) electronically to Meta via the "Meta Pixel" and, if used, the "Meta Conversions API". Meta does not gain access to plain-text data, as the information is converted into an unreadable character string using a hashing procedure before or during transmission. The information converted in this way can then only be used by Meta to match it to existing Meta accounts set up by the data subjects. This enables user interactions to be tracked across all services and devices linked to the respective Meta account.

To avoid the same information being recorded twice by the "Meta Pixel" and the "Meta Conversions API", each event is assigned an identifier that Meta uses to merge the transmissions.

All transmitted data is stored and processed by Meta, so that it can be assigned to the respective user profile and Meta can use the data for its own advertising purposes in accordance with Meta's Data Policy (https://www.facebook.com/about/privacy/). The data may enable Meta and its partners to place advertisements on and off Facebook.

All of the processing described above, in particular the setting of cookies to read information on the device used and the server-side transmission of data via the "Meta Conversions API", is only carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "cookie consent tool" provided on the website. After revocation, no more data will be transmitted to Meta via the "Meta Conversions API" either.

We are jointly responsible with Meta (Art. 26 GDPR) for the collection of data via the "Meta Pixel" and the "Meta Conversions API" and its transmission to Meta. For this purpose, we have concluded a joint controllership agreement with Meta, the content of which you can view at https://www.facebook.com/legal/controller_addendum.

For the analysis of the data, the matching of contact data transmitted to Meta, its assignment to predefined events and the creation of measurement and analysis reports, however, Meta acts as our processor in accordance with Art. 28 GDPR and is obligated to protect the data of our website visitors and customers in accordance with the data processing agreement at https://facebook.com/legal/terms/dataprocessing.

The information generated by Meta is usually transferred to a Meta server and stored there; in this context, it may also be transferred to servers of Meta Platforms Inc. in the USA.

11.2 Google Ads conversion tracking

This website uses the online advertising program "Google Ads" and, within the framework of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

We use Google Ads to draw attention to our offers on external websites with the help of advertising materials (so-called Google AdWords). In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. Our aim is to show you advertising that is of interest to you, to make our website more interesting for you and to achieve a fair calculation of the advertising costs incurred.

The conversion tracking cookie is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your device. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies can therefore not be tracked across the websites of Google Ads customers. The information obtained using the conversion cookie, which also includes your IP address, is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

When using Google Ads, personal data may also be transferred to the servers of Google LLC in the USA.

Details on the processing triggered by Google Ads conversion tracking and on how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

All of the processing described above, in particular the setting of cookies to read information on the device used, is only carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "cookie consent tool" provided on the website.

You can also permanently object to the setting of cookies by Google Ads conversion tracking by downloading and installing the Google browser plug-in available at the following link:
https://support.google.com/My-Ad-Center-Help/answer/12155656?hl=de

In order to address users whose data we have received in the context of business or business-like relationships with advertising that is even more relevant to their interests, we use a customer matching function within Google Ads. For this purpose, we transmit one or more files with aggregated customer data (above all email addresses and phone numbers) electronically to Google. Google does not gain access to plain-text data, but automatically encrypts the information in the customer files during the transmission process using a special algorithm. The encrypted information can then only be used by Google to match it to existing Google accounts set up by the data subjects. This enables personalized advertising to be delivered across all Google services linked to the respective Google account.

Customer data is only transmitted to Google if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can revoke this consent at any time with effect for the future by notifying us. Further information on Google's data protection measures with regard to the customer matching function can be found here: https://support.google.com/google-ads/answer/6334160?hl=de&ref_topic=10550182
Google's privacy policy can be viewed here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

11.3 Google Marketing Platform

This website uses the online marketing tool Google Marketing Platform of the operator Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("GMP").

GMP uses cookies to serve ads that are relevant to users, to improve campaign performance reports or to prevent a user from seeing the same ads multiple times. Google uses a cookie ID to record which ads are served in which browser and can thus prevent them from being displayed multiple times. In addition, GMP can use cookie IDs to record so-called conversions related to ad requests. This is the case, for example, when a user sees a GMP ad and later visits the advertiser's website using the same browser and buys something there. According to Google, GMP cookies do not contain any personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection to Google's server.

We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you as follows according to our level of knowledge: By integrating GMP, Google receives the information that you have accessed the corresponding part of our website or clicked on one of our ads. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider will find out and store your IP address. When using GMP, personal data may also be transferred to the servers of Google LLC in the USA.

The privacy policy of GMP by Google can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

11.4 TikTok Pixel

This website uses the conversion tracking technology of the following provider: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland

If you reached our website from an advertisement on the provider's domain, the success of the advertisement can be tracked using cookies and/or comparable technologies (tracking pixels, web beacons, pings or HTTP requests).

For this purpose, certain device and browser information, possibly including your IP address, is read out via the tracking technology in order to record and evaluate user actions predefined by us (e.g., completed transactions, leads, searches on the website, product page views). This makes it possible to create statistics on user behavior on our website after being redirected from an advertisement, which we use to optimize our offering.

We are jointly responsible with TikTok (Art. 26 GDPR) for the collection of data via the "TikTok Pixel" and its transmission to TikTok. For this purpose, we have concluded a joint controllership agreement with TikTok, the content of which you can view at https://ads.tiktok.com/i18n/official/policy/jurisdiction-specific-terms.

For the analysis of the data, its assignment to predefined events and the creation of measurement and analysis reports, however, TikTok acts as our processor in accordance with Art. 28 GDPR and is obligated by a data processing agreement to protect the data of our website visitors and customers.

12) Website Functionalities

12.1 Google Translate

This website uses the translation service "Google Translate" of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") via an API integration. So that the translation is displayed automatically after you select a language, the browser you use connects to Google's servers. In doing so, certain browser information, including your IP address, is transmitted to Google.

Google may use so-called "cookies", i.e., small text files that are stored on your device, to save language settings. The information generated by the cookie about your use of this website (including the shortened IP address) is usually transferred to a Google server and stored there.

The processing described above may also involve a transfer to the servers of Google LLC in the USA.

If cookies are also set when using Google Translate, the processing described above is only carried out if you have given us your express consent to this in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "cookie consent tool" provided on the website.

If no cookies are set, processing is carried out in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in the optimal marketing of our offering and a wide-reaching design of our website.

Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/

12.2 Google Customer Reviews (formerly Google Trusted Stores program)

We work with Google as part of the "Google Customer Reviews" program. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This program gives us the opportunity to obtain customer reviews from users of our website. After you have used our services, you will be asked on our website whether you would like to take part in an email survey by Google.

If you give your consent in accordance with Art. 6(1)(a) GDPR, we transmit your email address to Google. You will receive an email from Google Customer Reviews asking you to rate your purchase experience on our website. The rating you submit is then combined with our other ratings and displayed in our Google Customer Reviews badge and in our Merchant Center dashboard. Your rating is also used for Google Seller Ratings. When using Google Customer Reviews, personal data may also be transferred to the servers of Google LLC in the USA.

You can revoke your consent at any time by sending a message to the controller responsible for data processing or to Google.

Further information on Google's privacy policy can be found here: https://business.safety.google/intl/de/privacy/

13) Tools and Other

13.1 AccountOne

For our bookkeeping, we use the cloud-based accounting software service of the following provider: AccountOne GmbH, Fördepromenade 4d, 24944 Flensburg, Germany

The provider processes incoming and outgoing invoices and, if applicable, our company's bank transactions in order to automatically record invoices, match them to transactions and use this to prepare the financial accounts in a semi-automated process.

If personal data is also processed in this context, processing is carried out on the basis of our legitimate interest in the efficient organization and documentation of our business transactions in accordance with Art. 6(1)(f) GDPR.

13.2 DATEV

For our bookkeeping, we use the cloud-based accounting software service of the following provider: DATEV eG, Paumgartnerstr. 6-14, 90429 Nuremberg, Germany

13.3 Cookie consent tool

This website uses a so-called "cookie consent tool" to obtain effective user consent for cookies and cookie-based applications that require consent. The "cookie consent tool" is displayed to users when they access the page in the form of an interactive user interface on which consent for certain cookies and/or cookie-based applications can be given by ticking boxes. Through the use of the tool, all cookies/services requiring consent are only loaded if the respective user gives the corresponding consent by ticking the boxes. This ensures that such cookies are only set on the user's device if consent has been given.

The tool sets technically necessary cookies to save your cookie preferences. As a rule, no personal user data is processed in this process.

If, in individual cases, personal data (such as the IP address) is processed for the purpose of storing, assigning or logging cookie settings, this is done in accordance with Art. 6(1)(f) GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and thus in a legally compliant design of our website.

A further legal basis for processing is Art. 6(1)(c) GDPR. As the controller, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user's consent.

Where necessary, we have concluded a data processing agreement with the provider that ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

Further information about the operator and the setting options of the cookie consent tool can be found directly in the corresponding user interface on our website.

14) Rights of the Data Subject

14.1 The applicable data protection law grants you the following data subject rights vis-à-vis the controller with regard to the processing of your personal data (rights of access and intervention), whereby reference is made to the stated legal basis for the respective conditions of exercise:

Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to notification pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent given pursuant to Art. 7(3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

14.2 RIGHT TO OBJECT

IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST AS PART OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS.

IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

15) Duration of Storage of Personal Data

The duration of storage of personal data is determined by the respective legal basis, the purpose of processing and – where relevant – additionally by the respective statutory retention period (e.g., retention periods under commercial and tax law).

When personal data is processed on the basis of express consent in accordance with Art. 6(1)(a) GDPR, the data concerned is stored until you revoke your consent.

If there are statutory retention periods for data processed in the context of legal or quasi-legal obligations on the basis of Art. 6(1)(b) GDPR, this data will be routinely deleted after the retention periods have expired, provided it is no longer required for the performance or initiation of a contract and/or we no longer have a legitimate interest in further storage.

When personal data is processed on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object under Art. 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.

When personal data is processed for the purpose of direct marketing on the basis of Art. 6(1)(f) GDPR, this data is stored until you exercise your right to object under Art. 21(2) GDPR.

Unless otherwise stated in the other information in this statement on specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

Last updated: 10/26/2026, 04:26:20